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Customer Service

Customer Service

Customer Service

Saab Sensis is devoted to quality customer service. Our support teams are available 24 hours per day, 7 days a week, 365 days per year. For assistance, call +1-315-445-5000 or toll-free 877-9-SENSIS (for callers outside the U.S. and Canada, an AT&T USADirect® access number is required) or email us at

For immediate assistance, press 1 and the call will be immediately directed to a customer service representative.

Customer Problem Report

Need Assistance?  If you are having a problem with a Saab Sensis product or service, or if you would like to request technical assistance, please complete this form and send it to

Quality Policy

Saab Sensis Corporation is dedicated to delighting our customers by providing the highest quality products and services. Please click on the thumbnail to view our quality policy.

November 3, 2014

Saab Remote Tower technology receives final operational approval from Swedish Transport Agency

Defense and security company Saab, along with the Swedish Air...


October 29, 2014

Saab Achieves Initial Operating Capability Milestone for Seventh Runway Status Lights Deployment

Defense and security company Saab has announced that the Federal...


October 16, 2014

Saab Selected by the Airports Authority of India to Deploy A-SMGCS at Five Airports

Defense and security company Saab has been selected by the...


September 30, 2014

Saab, VSATS and Leesburg Executive Airport Partner to Demonstrate & Evaluate Remote Tower Technology

Defense and security company Saab, the Virginia SATSLab, Inc. (VSATS)...